Policies

Everything about buying from us, in plain language. If anything here is unclear, ring us. We would rather explain it than have you guess.

• Terms and conditions
• Returns and refunds
• Delivery
• Paying for your order
• Privacy
• Your two-year guarantee
• Cookies
• Complaints
• Cancelling an order
• Cancellation form
• Loyalty points
• Product safety
• Recycling and batteries
• Accessibility
• Drone laws in Malta
• Who you're buying from
• How cancelling works
• Prices and delivery charges
• When your order becomes a contract
• Your order confirmation
• Receipts
• Manufacturer information

Joseph Schembri, trading as Dickens · Bisazza Street, Sliema SLM 1640, Malta · VAT MT10611512